Delivery Information
Domestic Shipping (Australia)
- Standard Shipping: 2–5 business days | Free on orders over 100(100(7.95 otherwise)
- Express Shipping: 1–2 business days | $12.95
- Processing Time: Orders ship within 1–2 business days (excluding weekends & public holidays)
International Shipping
- Delivery Times: 7–14 business days (varies by destination)
- Customs & Duties: Additional fees may apply (customer responsibility)
- Restricted Countries: Some locations may have shipping limitations
Order Tracking
Once dispatched, you’ll receive:
✔ A shipping confirmation email with tracking details
✔ Real-time updates via our Order Tracker
✔ Estimated delivery date from the carrier
Shipping FAQs
Can I change my delivery address after ordering?
Contact us immediately via Customer Support if your order hasn’t shipped.
What if my package is delayed or lost?
Check tracking first. If unresolved, contact our Shipping Team.
Do you ship to PO Boxes?
Yes, but express delivery may not be available.
Is carbon-neutral shipping available?
Yes! Select Eco Shipping at checkout for a small additional fee.
For full details, visit our Shipping Policy.